CRM. Zarządzanie kontaktami z klientami

Autor: Agnieszka Dejnaka

Firma działająca w realiach początku XXI wieku staje przed wieloma wyzwaniami. Jednym z nich jest płynna wymiana informacji z wszystkimi klientami firmy. Tradycyjne metody przestają wystarczać -- coraz częściej obszar działalności nawet małych firm, obejmuje kontrahentów z całego świata. Jak wykorzystać n ...

CRM. Relacje z klientami

Autor: Jill Dyche

Książka przeznaczona jest dla wielu czytelników -- od menedżerów do użytkowników Część 1. skierowana jest do kadry zarządzającej, menedżerów projektów oraz ludzi biznesu zainteresowanych zrozumieniem składników CRM i ich definicji, a także sposobów ich zastosowan ...

Wprowadzenie do Salesforce. Jak zoptymalizować sprzedaż i marketing. Wydanie II

Autor: Sharif Shaalan, Timothy Royer

Salesforce jest wiodącym oprogramowaniem klasy CRM. Znacząco ułatwia zarządzanie sprzedażą, marketingiem i relacjami z klientami, a także ogólne administrowanie firmą. Umożliwia zautomatyzowanie powtarzalnych procesów i analizę cennych informacji biznesowych, co z kolei przekłada się na trafność po ...

Implementing Order to Cash Process in SAP. An end-to-end guide to understanding the OTC process and its integration with SAP CRM, SAP APO, SAP TMS, and SAP LES

Autor: Chandrakant Agarwal

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management S ...

Becoming a Salesforce Certified Technical Architect. Prepare for the review board by practicing example-led architectural strategies and best practices

Autor: Tameem Bahri

Salesforce Certified Technical Architect (CTA) is the ultimate certification to validate your knowledge and skills when it comes to designing and building high-performance technical solutions on the Salesforce platform. The CTA certificate is granted after successfully passing the CTA review board exam, which tests your platf ...

Building Expert Business Solutions with Zoho CRM. An indispensable guide to developing future-proof CRM solutions and growing your business exponentially

Autor: Dominic Harrington

Zoho CRM is one of the most user-friendly, configurable, and competitively priced CRM systems for managing all your customer relationships. When tailored effectively to your business, it empowers your team to work smarter and helps your business to achieve more profitable and scalable growth. This book will show you how to ma ...

Salesforce B2C Solution Architect's Handbook. Design scalable and cohesive business-to-consumer experiences with Salesforce Customer 360

Autor: Mike King

There’s a huge demand on the market for Salesforce professionals who can create a single view of the customer across the Salesforce Customer 360 platform and leverage data into actionable insights. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options an ...

Salesforce for Beginners. A step-by-step guide to creating, managing, and automating sales and marketing processes

Autor: Sharif Shaalan

Salesforce is the world's leading Customer Relationship Management (CRM) software, helping businesses connect with their constituents and partners. This book will give you a comprehensive introduction to managing sales, marketing, customer relationships, and overall administration for your organization. You'll learn how to co ...

Fundamentals of CRM with Dynamics 365 and Power Platform. Enhance your customer relationship management by extending Dynamics 365 using a no-code approach

Autor: Nicolae Tarla

Microsoft Dynamics 365 provides a vast array of tools and applications to meet various Customer Engagement requirements. This Customer Relationship Management (CRM) guide covers the latest advancements in Dynamics 365 and Power Platform that help organizations adapt to changing market conditions for agility and resilience.Wit ...

Odoo 14 Development Cookbook. Rapidly build, customize, and manage secure and efficient business apps using Odoo's latest features - Fourth Edition

Autor: Parth Gajjar, Alexandre Fayolle, Holger Brunn, Daniel Reis

With its latest iteration, the powerful Odoo framework released a wide variety of features for rapid application development. This updated Odoo development cookbook will help you explore the new features in Odoo 14 and learn how to use them to develop Odoo applications from scratch. You'll learn about the new website concepts ...